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📣Marketing MCQs

Marketing MCQs

499 MCQs
101

The third step in the customer’s value analysis is __________?

Aassessing the attributes importance
Bassessing the company’s performance
Cmonitoring competitor’s performance
Dboth B and C
102

The whole cluster of benefits when company promises to deliver through its market offering is called _________?

Avalue proposition
Bcustomer proposition
Cproduct proposition
Dbrand proposition
103

The record which is based on business customer’s past purchases, sales price and volumes is classified as ________?

Abusiness database
Bcustomer database
Cdatabases marketing
Dcompany marketing
104

The aggregate value of customer’s base is classified as _________?

Ashareholder value
Bbase value
Cretention value
Dmarketer’s base value
105

In the buyer decision process, the percentage of potential customers in a given target market is called __________?

Acustomer funnel
Bcompany funnel
Cmarketing funnel
Dretailers funnel
106

The process of managing information about customers to maximize loyalty is said to be _________?

Acompany relationship management
Bsupplier management
Cretailer’s management
Dcustomer relationship management
107

The collection of individual customer comprehensive information which is accessible and actionable is classified as __________?

Acompany database
Bindividual database
Ccustomer database
Ddetailed database
108

The second step in ‘customer value analysis’ is ________?

Aassessing quantitative importance
Bexamining specific segment
Cmonitoring customer value
Didentifying benefits
109

The marketing messages that are based to respect consumer’s wishes and willingness is classified as __________?

Apermission marketing
Bsupplier marketing
Ccustomer specified marketing
Dactivity marketing
110

The first step in analysis of customer value is to __________?

Aidentify customer’s value attributes
Bassessing the attributes importance
Cassessing the company’s performance
Dassessing the competitor’s performance
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